At Customer 360 AI platform, we value your trust and are committed to protecting your privacy. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your data when you use our Customer 360 AI platform. By using our platform, you agree to the terms outlined in this Privacy Policy
We collect and process customer data for the purpose of delivering the best services through our Customer 360 AI platform. This data may include, but is not limited to, personal information, transaction history, customer interactions, and other relevant data.
Our primary purpose for collecting data is to provide a comprehensive view of customer information for businesses and organizations. This data is used to improve customer experiences, enhance business operations, and optimize decision-making.
We are committed to ensuring the security and confidentiality of the data you entrust to us. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
We will not sell, rent, or share your data outside of our platform without your explicit consent. Your data is only accessible to authorized personnel within our organization for the purposes stated in this Privacy Policy.
We retain your data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. When data is no longer needed, it is securely disposed of.
You have the right to access, correct, or delete your personal data. If you wish to exercise these rights, please contact our support team. We will respond to your request in accordance with applicable data protection laws.
We comply with all applicable data protection and privacy laws, including but not limited to the General Data Protection Regulation (GDPR).
Our platform may include links to third-party services or applications. We do not control these third-party services, and this Privacy Policy does not apply to them. We recommend reviewing the privacy policies of any third-party services you use.
We may update this Privacy Policy from time to time to reflect changes in our data practices. We will notify you of any material changes by email or through our platform.
To provide our Customer 360 AI platform, we utilize various cloud-based services offered by reputable providers. We are committed to adhering to the privacy and data protection policies set forth by these providers, which may include, but are not limited to:
As a user of AWS services, we follow their privacy and data security guidelines to ensure the safe handling of your data stored on AWS infrastructure.
When utilizing Microsoft Azure for cloud services, we comply with their privacy policies to safeguard your data and maintain data integrity.
GCP sets high standards for data protection and privacy, and we uphold these standards when using their services for our platform.
We are dedicated to upholding the privacy and data protection principles laid out by IBM Cloud when leveraging their services.
In addition to the above, we may also employ other cloud service providers as necessary. For each of these providers, we make it a priority to adhere to their privacy and data security policies.
Please be aware that while we diligently follow the privacy policies of these cloud service providers, our primary commitment is to your privacy and data security. If you have any questions or concerns regarding the data hosted on our platform or the cloud services we utilize, please do not hesitate to contact us using the information provided in Section 10 of this Privacy Policy.
